Warranty Coordinator – Colorado
-
Job Positions : Warranty Coordinator
- Address : Larimer County,Colorado,Aurora
Major Objectives
- Listen to customers warranty needs and concerns regarding their home
- Generate warranty tickets and house notes to track records of repair work
- Ensure warranty requests are completed in a quality, clean and timely manner
- Work with subcontractors to efficiently schedule with customers
- Work with builders to aid in a streamline construction process that delivers a quality product
Work Activities
- Schedules and organizes subcontractors to complete work on a timely basis
- Explains to customers the Dream Finders Homes Warranty and how it affects them and their construction issues
- Schedule with the homeowner and our subcontractors to remedy the issues
- Schedule 11-month warranty walks with the homeowners and schedule the appropriate subcontractors to remedy the issues
- Spend time with the Construction Team to learn the aspects of the construction process
List job titles and number of people managed.
1-20 trades that must perform work within the homes after closing that are inhabited
Contacts
- Subcontractors & Suppliers – for purpose of constructing the home and best building practices
- Sales consultants -for purpose of learning about buyers needs and processes
- Construction manager – communication with construction directives
- Builders – scheduling QC checks and construction guidelines
- Office Operations Director – as a communication center – daily
- Warranty Coordinators – for scheduling assistance
- Warranty Manager – for feedback, guidance, goal setting, and performance review